Your Safety Is Our Priority

Malvet Responsible Gaming

Gaming should be fun — not a source of stress. Malvet believes that every player's safety and mental wellbeing comes first. Our responsible gaming guidelines and tools are here to help you enjoy a healthy, enjoyable, and controlled gaming experience.

For ages 18 and above — play responsibly

Malvet's Safety Tools

We don't just offer games — we actively work to ensure your gaming stays healthy.

Set a Deposit Limit

On Malvet, you can set your own daily, weekly, or monthly deposit limits. Stay within your budget and keep control in your hands.

Session Time Limit

Extended gaming sessions aren't healthy. Set a session time limit on Malvet and get an automatic reminder when your time is up.

Breaks & Cooling-Off

Take a break anytime from 24 hours up to 6 weeks. Use Malvet's cooling-off feature to temporarily pause all gaming activity.

Self-Exclusion Benefits

If you want to stop gaming for an extended period, choose the self-exclusion option. Malvet lets you fully deactivate your account for anywhere from 6 months to 5 years.

Reality Check

Malvet's Reality Check feature sends you periodic reminders showing how long you've been playing and how much you've spent.

24/7 Support Team

Malvet's dedicated support team is always on hand. If you're struggling with your gaming, reach out via live chat — we're here to help, not to judge.

1 What Is Responsible Gaming and Why It Matters

Responsible gaming means enjoying gaming with entertainment as the primary goal — not financial gain or stress. On Malvet, responsible gaming is a core principle, not just a written policy. We believe every player deserves a gaming experience that is enjoyable and healthy.

Gaming becomes a problem when it starts affecting the other important areas of your life — family, work, and financial stability. Malvet wants every member to enjoy gaming in a healthy and mindful way. That's why we've developed multiple tools and support systems to help you stay in control at all times.

Online gaming is growing rapidly in Bangladesh. As a responsible platform, Malvet is committed to ensuring that entertainment never becomes harmful. Responsible gaming isn't just about you — it's about your family and loved ones too.

Every new Malvet member is introduced to our responsible gaming tools at the point of registration. You can activate any of these features at any time from your account settings.

2 Signs of Healthy Gaming

Healthy gaming means keeping gaming as an enjoyable part of your life — not letting it take over. At Malvet, self-awareness is the foundation of responsible play. Here are some signs of healthy gaming habits:

  • Treating gaming as entertainment, not a source of income
  • Sticking to a pre-set budget and not chasing losses
  • Spending quality time with family and friends and keeping up with social relationships
  • Not letting losses affect your mood and keeping your emotions in check
  • Sticking to your session time limits
  • Always prioritize work, studies, and daily responsibilities above gaming

Malvet encourages every member to follow these habits. If you ever find it difficult to stay in control in any area, don't hesitate to use the support tools we have in place.

Warning Signs

Watch out if you notice any of these behaviors:

  • Repeatedly playing to recover losses ("chasing losses")
  • Hiding gaming from family
  • Taking on debt or draining savings to fund gaming
  • Feeling restless or irritable when not playing
  • Repeatedly failing to stop gaming

If you notice any of the signs above in yourself, contact Malvet support right away or activate the self-exclusion option. Asking for help takes courage.

3 Malvet's Responsible Gaming Tools

Malvet believes that technology can solve the same problems it creates. That's why we've built a set of practical tools designed to help you stay in control of your gaming at all times:

Deposit Limit

Set your own daily, weekly, or monthly deposit cap.

Session Limit

Decide in advance how long you'll play in a single session.

Loss Limit

Your session will end automatically once you've lost a set amount.

Cooling-Off Period

Gaming break options ranging from 24 hours to 6 weeks.

Self-Exclusion

Option to deactivate your account for anywhere between 6 months and 5 years.

Reality Check

Get regular reminders about your playtime and spending.

Using these tools is entirely your choice. However, Malvet strongly recommends keeping at least your deposit limit and session limit active. It's the simplest first step toward responsible gaming.

4 Protection of Minors

Malvet strictly does not serve anyone under the age of 18. Keeping minors away from gaming is a key part of responsible play. If children or teenagers have access to your device, please take the following steps:

  • Use a PIN or password lock on your device
  • Never share your Malvet account login details with anyone.
  • Install parental control software on your browser
  • Always log out after each gaming session
  • Have an open conversation with children about the risks of online gaming

If you suspect a minor is using a Malvet account, notify our support team immediately. Malvet makes no compromises on child protection.

Age Verification

Before your first withdrawal, age verification is required using a government-issued ID. Any account that fails the under-18 check is closed immediately.

5 Take a Self-Assessment

Be honest with yourself about your gaming habits. Think through the questions below. If you answer "yes" to more than one, it may be time to seek help:

Ask Yourself
1

Have you spent more on gaming than your budget allows?

2

Have you played again after a loss to try to win back what you lost?

3

Have you been hiding your gaming from family or friends?

4

Has gaming affected your work, studies, or relationships?

5

Have you tried to stop gaming but couldn't?

6

Have you borrowed money or used your savings to fund gaming?

Remember — asking for help isn't a sign of weakness, it's the smart thing to do. Malvet is always here for you.

6 How to Activate Self-Exclusion

Activating self-exclusion on Malvet is straightforward. If you feel you need a break, just follow the steps below:

1
Go to Account Settings

Log in to Malvet, click your profile icon in the top right corner, and select "Account Settings".

2
Open the Responsible Gaming Menu

Look for the "Responsible Gaming" option in your settings.

3
Choose your break duration

Choose either a cooling-off (short-term) or self-exclusion (long-term) option and select your preferred duration.

4
Confirm

Verify your identity to confirm the break request. Once activated, you'll receive a confirmation email.

While self-exclusion is active, Malvet will not send any promotional emails or offers. We respect your decision.

Immediate Help

Struggling with gaming right now? Malvet's support team is available 24/7.

Go to Live Chat
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Play Responsibly

Set your limits on Malvet and play with peace of mind.

Register

General FAQ

Answers to the most frequently asked questions about responsible gaming.

Yes, you can lower your deposit limit at any time — the change takes effect immediately. However, increasing your limit requires a 7-day waiting period. This rule is in place to protect you.

No, activating self-exclusion does not affect your account balance in any way. Once the exclusion period ends, you can log back in and withdraw your balance as normal.

Yes, Malvet automatically detects unusual gaming behavior. If a player shows problematic patterns, our team reaches out with care and support.

A cooling-off period is a short-term break — from 24 hours up to 6 weeks — suitable when you're feeling temporarily stressed or fatigued. Self-exclusion is a longer-term option — from 6 months up to 5 years — during which access to your account is completely suspended.

No. Malvet is strictly for users aged 18 and above. Age is verified at registration, and any account flagged for an age-related concern will be investigated and closed if necessary.

No, all of Malvet's responsible gaming tools are completely free. Deposit limits, session limits, cooling-off, and self-exclusion are all available to every member at no cost.
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Play responsibly, Enjoy the experience

Join Malvet and enjoy the best experience in a safe, controlled gaming environment. Your protection is our top priority.

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